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When things go wrong, know who to call.

Emergency numbers work from any phone, free, even without a SIM or credit. Save this page offline.

Life-threatening emergencies

Universal numbers (all of the EU)

112
Fire · Ambulance · Any emergencyWorks EU-wide, free, English usually OK. When in doubt, dial this.
110
Police (Germany)Crimes, accidents, immediate danger. Other countries: 112 also reaches police.
116 117
Medical on-call (Germany)Sick but NOT life-threatening — nights/weekends doctor service instead of the ER.
116 000
Missing children hotlineEU-wide.
116 123
Emotional support (Germany)TelefonSeelsorge — free, anonymous, 24/7. It's okay to call.
030 185 000
Poison control (Berlin example)Each German state has one — search "Giftnotruf + your city" and save it.
Indian citizens

Embassy & consular help

🇮🇳 Indian Missions in Europe

India maintains an Embassy in every EU capital (Berlin, Paris, Rome, Madrid, The Hague, Vienna, Warsaw, Stockholm, Dublin, Brussels, Lisbon…) plus Consulates in Frankfurt, Munich, Hamburg, Milan, Barcelona and more. Each publishes an emergency consular number for after-hours crises.

Find your mission's verified contact via the official MEA portal — don't trust numbers from random forums:

Official mission directory (mea.gov.in) →

🆘 MADAD — consular grievance portal

The Government of India's official portal for citizens abroad who need consular assistance — stranded, unpaid wages, legal trouble, family emergencies. Register a case and the local mission is obliged to respond.

madad.gov.in →
The classic crisis

Lost passport — do this, in order

  1. 1. Police report (same day)Report at the nearest police station and get the written report (Verlustanzeige/Diebstahlsanzeige) — everything else needs it.
  2. 2. Contact your Indian missionApply for a re-issued passport or, for urgent travel to India only, an Emergency Certificate. Book via the mission's website / Passport Seva.
  3. 3. Documents to bringPolice report, passport copy (keep scans in your email — always!), photos per spec, residence permit, Anmeldung certificate, fee.
  4. 4. Then fix the residence permitYour Aufenthaltstitel card may need re-issuing too — inform the Ausländerbehörde once the new passport arrives.
ℹ️ Verify before dialling. Universal numbers (112, 110, 116 117) are stable; embassy phone numbers change, so we deliberately link to official directories instead of printing numbers that could go stale. Save your local mission's emergency number in your phone today — future-you says thanks.